Briggs, Julie K Telephone Triage Protocols for Nurses (197513687X)
Assess the nature and severity of callers’ symptoms quickly and confidently, with
Telephone Triage Protocols for Nurses, 6th Edition. More than 200 alpha-organized protocols address a wide range of symptoms, disorders and medical emergencies, while the flow chart format leads callers to provide vital Yes or No answers to appropriate questions.
This comprehensive manual – a must-have for nurses both new and experienced – offers accurate care recommendations even when client information is limited.
Follow expert direction and make quick, accurate assessments …
- NEW and updated protocols offer current best practices and reflect changes in access to medications and health care
- Protocols address adult, pediatric, geriatric, maternal/child, home health concerns, current health issues, and communicable disease outbreaks
- NEW protocols include arthritis, chronic obstructive pulmonary disease (COPD), elder abuse, stroke symptoms, and Zika virus
- Post-operative conditions and considerations have been added to numerous protocols
- Expanded appendices include altered mental status, PTSD, suicide prevention, and emergency preparedness
- Alpha-organized protocols help you quickly locate topics by symptom or condition
- Table of contents by body system helps you quickly locate topics by body system, body part or set of related symptoms
- Peer-reviewed by nursing experts
- Easy-to-follow question-asking flow chart – Yes or No answers lead to specific care recommendations
- Ideal guidance for all nurses, particularly those in triage and ambulatory practice
- Sorts life-threatening problems from those not requiring physician or emergency care
- Increases consistency of advice and documentation
- Nurse Alerts – help the nurse identify potentially life-threatening conditions related to the symptoms and provides additional information to consider when choosing a protocol or triaging the caller’s concern
- Symptoms alpha-organized and grouped by level of urgency, addressing injuries, trauma, pain, swelling and other symptoms for:
- Body part problems
- Body system problems
- Chronic and infectious diseases
- Behavioral problems
- Pediatric-specific problems
- Maternal/obstetric specific problems or conditions
- Sections under every symptom or condition include:
- Key Questions to ask caller
- Other Protocols to Consider
- Reminder – what to note for proper documentation
- Assessment – Yes or No questions to determine the urgency of symptoms or conditions
- Actions – clear direction following Yes or No answers to questions
- Immediate actions – proven protocols that refer caller to emergency, physician, or at-home care instr
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