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How do college students really conduct research for classroom assignments? In 2008, five large Illinois universities were awarded a Library Services and Technology Act Grant to try to answer that question. The resulting ongoing study has already yielded some eye-opening results. The findings suggest changes ranging from simple adjustments in service and resources to modifying the physical layout of the library. In this book Duke and Asher, two anthropological researchers involved with the project since the beginning,:
This important book deepens our understanding of how academic libraries can better serve students’ needs, and also serves as a model for other researchers interested in a user-centred approach to evaluating library services.