Present Sense - A Practical Guide to the Science of Measuring Performance and the Art of Communicati
                                
                                
                             
                            
                         
                            
                            
                        In this provocative yet practical guidebook Steve Morlidge demonstrates why the approach and methods of performance reporting that all information professionals have been taught fails, and what we need to do differently to help us make sense of the dynamic, complex and data rich world in which we now live and work.