Servon, Lisa J. Bridging the Digital Divide (0631232419)
Bridging the Digital Divide investigates problems of unequal access to information technology. The author redefines this problem, examines its severity, and lays out what the future implications might be if the digital divide continues to exist. This is also the first book to assess empirically the policies in the United States designed to address the social problems arising from the digital divide. It analyzes policies at both federal and local level, as well as looking at the success of community-based initiatives. The analysis is supported by empirical data resulting from extensive fieldwork in several US cities. The book concludes with the author's recommendations for future public policy on the digital divide.