Six Sigma is a strategy for breakthrough and ongoing improvements with the core objective of contributing to the strategic goals of the corporations. The initiative was first launched by Motorola in 1987. Today, Six Sigma is a leading improvement strategy and concept in corporations across the US, Europe and Asia.
This book presents pragmatic Six Sigma – how the most successful companies combine the strategy, goal, framework, training scheme, methodologies, tools and mental models of Six Sigma to achieve high rates of improvement and significant results. Cases from both manufacturing and service organisations are covered in-depth, on issues spanning the deployment of Six Sigma, process improvements and design improvements. The main purpose of this book is to share the vision of Six Sigma as a pragmatic strategy for breakthrough and ongoing improvement in corporations of today. It also aims to inspire and enable others to launch, drive and/or enhance their own Six Sigma programmes.
The book is written for managers at all levels and positions in service and manufacturing organisations, Six Sigma Champions, Master Black Belts, Black Belts and Green Belts as well as others seeking to understand the essence and potential of Six Sigma. Students should also find the book relevant.