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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy

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Merchant: Platekompaniet.no

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329,00 kr 288,00 kr

When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.

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